Shop terms

How buying, delivery, returns and selling through the association work.

Buying

Prices are in UAE dirhams and are shown on each piece.
You pay by card through Stripe. Members may also pay all or part from their balance.
Most pieces are one of a kind. A piece is yours once the payment is confirmed; if two people pay for it at once, the second is refunded in full.
After paying you receive a private link to follow your order. It works for 180 days.

Registered post to the UAE, the Gulf and the rest of the world. The price for your country is shown before you pay.
A courier hands the order to you in person, inside the UAE, where this choice is offered.
You may collect the order from the association free of charge. We call you when it is ready.
Duties or taxes charged by the country you live in are paid by you. We declare every parcel truthfully on the customs form.

You may return a piece within 14 days of receiving it, in the same condition.
You pay the return postage, unless we sent the wrong piece, it was not as described, or it was damaged on the way.
We refund once the piece is back with us: what you paid by card goes back to the card, and what you paid from your balance goes back to the balance.

Every piece is checked by the association before it goes on sale. Rare pieces are also approved by a second board member.
If a certificate from a recognised expert shows that a piece is not genuine, we refund the full price and the postage. Tell us within one year of delivery.

Members hand in pieces at the association and receive a signed receipt with the price, their minimum and the association’s share.
The association’s share is the rate on the day of hand-in. It does not change later.
The association keeps a piece for up to six months. You may ask for it back after the first month.
After six months we ask you to collect what has not sold. A piece not collected within twelve months of that notice becomes a gift to the association.
If a piece is lost or damaged in the association’s care, the association pays you the agreed value.
Your share reaches your balance 21 days after the buyer receives the piece, once the return period has passed.
From your balance you may ask for a bank transfer (above the minimum the board sets), spend it in the shop, renew your membership or give it to the association. Two board members approve each transfer.

Last updated: October 2026 · Questions? Contact us